As more and more things are computer based - home entertainment systems, heating / cooling, computers to connect to work, phones, cameras, etc, I find that I'm doing more and more "home support". It's not usually much, but it's more than, say my mother, would be able to do. More than I think a lot of people would be able to do. Most of the time it amounts to "jigging the handle" type of solutions, but it still takes a bit of knowledge.
For most people it's like living in a house with leaky pipes without a plumber. Luckily I'm a plumber (in this analogy).
Now, I'm not saying that people should be better at computers and trouble shooting. I'm saying that things need to work better together and assume a non-technical, unsupported user. Until that time, I'll just be going around with my crescent wrench and soldering kit stopping the drips.
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